Dissemination of information in large volumes via different communication channels (SMS, email, voice message, fax, smartphone notification,...), mainly to the external part of the Company, solution hosted in SaaS, managed by the contracting entity and used by the entire EDF Group (EDF SA and Enedis) divided into 3 lots

Lot 1: Classic Multichannel Routing (EDF, Enedis and G2S)

Lot 2: Marketing Targeting & Scoring (EDF and G2S)

Lot 3: Rich Notification Push (EDF and G2S)

Sending and receiving very large volumes of messages at high speeds with short and controlled delays.

Exceptionally, sending a minimum capacity of 3 million SMS per hour over a period of a few hours (e.g. for load shedding notifications).

Maximum volume of 500 million messages per year

Sending and receiving very large volumes of messages at high speeds with short and controlled delays on SMS and Email communication channels.

Send the desired messages in a single way and in the form of multiple sending (campaign mode) on several communication channels.

Maximum volume of 600 million messages per year

Sending and receiving very large volumes of messages at high speeds with short and controlled delays on the Notification communication channel.

Send the desired messages as a single message and in the form of multiple sending (campaign mode).

Up to 20 million iOS and Android clients