The National Ambulance Resilience Unit (NARU) require a person/organisation that can provide a high calibre, hands on, complete communications and stakeholder function for NARU and its associated workstream. A person/organisation that uses proven contacts across all ambulance services, associated agencies and bodies, emergency services media and emergency services suppliers to raise the NARU profile and that of its workstreams, and to protect and enhance its reputation at all times, also provides advice and counsel, as well as practical creative input, on a broad range of NARU issues relating to media management.

The person/organisation must provide a robust media relations function, management of electronic media requirements, third party liaison and management, publishing and design/print management, film development, organise the National Resilience Conference, corporate identity and branding, recruitment marketing, developing and maintaining key contacts for NARU, international relations, general queries on a day to day basis.

NARU overarching objectives are:

— assist in the delivery of the NARU strategy by proactively communicating with stakeholders,

— develop the NARU communications strategy ensuring it reflects the requirements of NARU on a continuous basis,

— assist in income generation by provision of communications advice, guidance, commercial planning, contacts and marketing activities,

— enhances communications links between Trusts and NARU, building on links with Emergency Preparedness and Communications leads, plus other key staff,

— provide a platform for ambulance resilience issues (central/national and Trust-based) by providing a single portal for information and resources through maintenance of an effective web presence,

— foster a spirit of inclusivity by providing information for public, patients and NHS staff with regards to NHS ambulance service resilience,

— assist ambulance Trusts in warning and informing via the NARU website in times of crisis.

The contract will be open for all Ambulance Trusts across the UK (England, Ireland, Scotland, Wales & N.Ireland).