The subject of the contract is to provide support for software, update of signature databases and technical support for software and devices of the Ordering Party.
GDPR : THE ADMINISTRATOR OF PERSONAL DATA is: National Health Fund with its registered office in Warsaw, represented by the President of the National Health Fund, with whom you can contact in the following way: ▪ by post to the address of the administrator's registered office: 02-528 Warsaw, Rakowiecka 26/30▪ using the ePUAP platform: NFZ-Centrala/SkrytkaESP ▪ by e-mail: sekretariat.gpf@nfz.gov.pl ● DATA PROTECTION INSPECTORThe NFZ President has appointed a Data Protection Inspector to contact you in matters regarding the processing of personal data and the exercise of rights related to the processing of data, which you can contact in the following way: ▪ by post to the address of the administrator's registered office: j.w. ▪ using the ePUAP platform: j.w. ▪ by e-mail: iod@nfz.gov.pl Further information in SWZ. Terms of amendment of the contract - point 16 of the SWZ.
PART IPart I Provide support for software, update of signature bases and technical support for the software and devices of the Ordering Party for the period given below:
No. Symbol Software Subscriptions From to Quantity
1.1 SUPPORT-SYMC4 Symantec Support 4 2023-01-01 2023-12-31 200
1.2 SUPPORT-SYMC4 Symantec Support 4 2023-01-01 2023-12-31 50
1.3 SUPPORT-SYMC4 Symantec Support 4 2023-01-01 2023-12-31 50
1.4 46248.11SL ServiceDesk Plus Multi-Language Enterprise - Annual Subscription fee for 12 Technicians (500 nodes) 2023-01-01 2024-03-31 1
1.5 46208.1SA7L ServiceDesk Plus Multi-Language Enterprise - Annual Subscription fee for Additional 250 nodes 2023-01-01 2024-03-31 1
1.6 VS4-ENT-PL-AK-G-SSS-C Basic Support Coverage VMware Enterprise Plus Acceleration Kit for 8 processors (includes vSphere Enterprise Plus for 8 Processors, 1 vCenter Server Standard) numer kontraktu 41578434 2023-01-01 2023-12-31 1
1.7 Support/Subscription - Basic Support Coverage VMware vCenter Server 6 Standard for vSphere 6 (per Instance) for 1 year numer kontraktu 465266798 2023-01-30 2024-01-29 1
1.8 VS6-EPL-G-SSS-C Basic Support Coverage VMware Enterprise Plus Acceleration Kit for 1 processors numer kontraktu 421028492 2023-01-01 2023-12-31 4
1.9 VS4-ENT-PL-AK-G-SSS-C Basic Support Coverage VMware Enterprise Plus Acceleration Kit for 1 processors (includes vSphere Enterprise Plus for 1 Processors, 1 vCenter Server Standard) numer kontraktu 445591217 2023-01-01 2023-12-31 12
1.10 Basic Support Coverage VMware Enterprise Plus Acceleration Kit for 1 processors numer kontraktu 4130246813 2023-09-21 2024-12-31 14
1.11 V-VBRENT-VS-P01AR-00 Annual Basic Maintenance Renewal - Veeam Backup & Replication Enterprise for VmwareID: #02338540, obecny contract #02338540 2023-01-01 2023-12-31 24
1.12 MNT-RASP-GLD-CXA-00570-R Renewal Steelhead CXA 570 Gold RASP Support (ECGWX0011AE) 2022-12-13 2023-12-31 1
1.13 MNT-RASP-GLD-CXA-00570-R Renewal Steelhead CXA 570 Gold RASP Support (EC6SK000E5765 2023-01-01 2023-12-31 1
1.14 MNT-RASP-GLD-CXA-00255-R Renewal Steelhead CXA 255 Gold RASP Support (EC5VJ000E67F5, EC5VK000E6802) 2023-01-01 2023-12-31 2
1.15 Serwis Dell R430 Prosupport and 4h Mission Critical PN:29L4NK2 2023-06-21 2024-06-20 1
1.16 Support - Delphi Enterprise - Embarcadero development tool SKU: HDE000MLENWB0 2023.09.18 2024.09.17 1
1.17 00EN664 Lenovo Essential Service – 1Yr Post Wty 24x7 24Hr CSR Flex (s/n:S414FM3) 2023.01.20 2024.01.19 1
1.18 5PS7A01910 Lenovo Essential Service – 1Yr Post Wty 24x7 24Hr CSR + YDUD SN550 (s/n: S4APS019, S4APS021, S4APS024, S4APS025, S4APS026) 2023.01.20 2024.01.19 5
General requirements
Any fees associated with renewing subscriptions to software or services (if any) should be included in the price.
The intention of the contracting authority is to maintain the continuity of support for owned and operated systems by purchasing support for the next year. If the initial support dates in the suppliers' databases are later than those provided by the Ordering Party, support should be provided from the date existing in their databases while maintaining the number of days required in the order (i.e. extending the end date of support accordingly). The ordering party has made every effort to ensure that the dates correspond to the actual dates, if the date is earlier, we expect the support to be aligned with those given in the SWZ in the order price.
Part IIProviding support for software, updating signature databases and technical support for the software and devices of the Ordering Party for the period of time specified in the table below.
No. Symbol Software Subscriptions From to Quantity
2.1 NG-WIN-STD-1Y-EU-R-T1 Support & Maintenance Carbon Black – Annual Renewal of subscription license to Cb Defense with cloud management console per Windows desktop/laptop/serwer with standard maintenace & support. Includes Cb Collective Defense Cloud. Hosted in Germany. Volume tier 100-999 2023-01-01 2023-12-31 300
General requirements
Any fees associated with renewing subscriptions to software or services (if any) should be included in the price.
The intention of the contracting authority is to maintain the continuity of support for owned and operated systems by purchasing support for the next year. If the initial support dates in the suppliers' databases are later than those provided by the Ordering Party, support should be provided from the date existing in their databases while maintaining the number of days required in the order (i.e. extending the end date of support accordingly). The ordering party has made every effort to ensure that the dates correspond to the actual dates, if the date is earlier, we expect the support to be aligned with those given in the SWZ in the order price.
Part IIIProviding support for software, updating signature databases and technical support for the software and devices of the Ordering Party for the period of time specified in the table below.
Lp.Symbol Software Subscriptions From to Quantity
3.1 SS-WAF-V10-P-R-SL3 V1000 Web Application Firewall Passive HA /Test Environment Use Virtual Appliance 2023.01.01 2023.12.31 1 3.2 SS-WAF-V10-R-SL3 V1000 Web Application Firewall Virtual Appliance , Annual Select Support 2023.01.01 2023.12.31 1 3.3 SS-VM15-R-SL3 VM150 Management Server Virtual Appliance,Annual Select Support 2023.01.01 2023.12.31 13.4 SB-WAF-TRS-10-R-TR0 ThreatRadar Reputation Services for 1000 Series, Annual Subscription 2023.01.01 2023.12.31 1 3.5 WBSA Forcepoint Web Security; 12MO; On-prem 2023.01.17 2024.01.17 103.6 SPRT Forcepoint Web Security; 12MO; On-prem 2023.01.17 2024.01.17 1
3.7 FDLPSIP Forcepoint DLP Suite (IP Protection); 12MO 2023.01.17 2024.01.17 3003.8 SPRT Support Essential; 12MO 2023.01.17 2024.01.17 1
1) As part of the website, the Contractor is obliged to: a) Providing or enabling the download of subsequent versions of the software b) Providing or enabling the download of fixes and patches c) The Contractor will review the currently operated environment and install fixes and patches on the indicated devices / applications in consultation with the Ordering Party, d) Enable and assist in reporting problems regarding the system software to the manufacturer's authorized service by phone, in electronic form and with the help of the website WEB for service requests. e) Support in reporting failures of systems covered by the subject of the contract so as to carry out possible repair actions or a proposal to circumvent the software failure in accordance with the software manufacturer's service policy as effectively as possible, f) Removal of a critical error will take place through the cooperation of the Contractor with the software manufacturer as soon as possible from the manufacturer's point of view, after the manufacturer has become acquainted with the error in detail. Carried out on working days from 8:00 to 16:00;2) The Contractor, as part of the implementation of the subject of the contract, will provide the Contracting Authority with a pool of 60 working hours to be used for the duration of the service for work as part of the operation of the Ordering Party's system, in particular:a) Optimization of the Ordering Party's infrastructure, taking into account all hardware elements. b) Reconfiguration of the Ordering Party's system environment.c) Taking preventive measures aimed at minimizing the risk of problems with the operation of the software covered by the subject of the contract. All actions will be previously agreed with the Ordering Party, d) Other works resulting from the current needs of the Ordering Party.
3) The service will take place at the place of its installation at the Ordering Party. The Ordering Party agrees to provide support services in a remote form. The Contractor declares that the person/persons providing the support service under point 1) and point 2) is/are properly trained and has the necessary knowledge and experience in the field of systems covered by the support. The Contractor declares that the delivered patches, upgrades, firmware and drivers that are not part of the operating system do not infringe the rights of software developers and the owner of software developers and copyright holder and do not limit the rights of the Ordering Party to use this software. Maintenance services of the operating system will be provided in the following locations: Bydgoszcz and Toruń iToruń ibid. Any fees associated with renewal (if any) should be included in the price. The intention of the contracting authority is to maintain the continuity of support for the systems in operation by purchasing support for the next year. If the initial support dates in the suppliers' databases are later than those provided by the Ordering Party, support should be provided from the date existing in their databases while maintaining the number of days required in the order (i.e. extending the end date of support accordingly).
Part IVPart IV Providing software support, signature database updates and technical support for the Ordering Party's software and devices:
No. Symbol Software Subscriptions From to Quantity
4.1 E0ELGLL IBM Security Guardium Collector Software Appliance Install Annual SW Subscription & Support Renewal 2023-01-01 2023-12-31 1
4.2 E0ELTLL IBM Guardium Standard Activity Monitor for Databases Processor Value Unit (PVU) Annual SW Subscription & Support Renewal 2023-01-01 2023-12-31 1680
4.3 E0L05LL IBM Security Guardium Vulnerability Assessment for Databases Resource Value UNIT (MVS) Annual SW Subscription & Support Renewal 2023-01-01 2023-12-31 2
4.4 E0NW7LL IBM Guardium for File and Database Encryption OVA with Live Data Transformation per Resource Value Unit Annual SW Subscription & Support Renewal 12 Months 2023-01-01 2023-12-31 1
4.5 E0G20LL IBM Security QRadar SIEM All-in-One Software 31XX Install Annual SW Subscription & Support Renewal 2023-01-01 2023-12-31 1
4.6 E0G2VLL IBM Security QRadar SIEM Event Capacity Increase from 1K to 2.5K EPS Install Annual SW Subscription & Support Renewal 2023-01-01 2023-12-31 1
4.7 E0G34LL IBM Security QRadar SIEM Flow Capacity Increase from 25K to 50K FPM Install Annual SW Subscription & Support Renewal 2023-01-01 2023-12-31 1
4.8 E0K0KLL IBM Security QRadar Software Appliance OS Entitlement Install Annual SW Subscription & Support Renewal 2023-01-01 2023-12-31 1
1) As part of the website, the Contractor is obliged to: a) Providing or enabling the download of subsequent versions of the softwareb) Providing or enabling the download of fixes and patches) The Contractor will install fixes and patches on the indicated devices / application in consultation with the Ordering Party,d) Enable and assist in reporting problems regarding the system software to the manufacturer's authorized service by phone, in electronic form and using the website for notifications e) Support in reporting failures of systems covered by the subject of the contract so as to carry out possible repair activities as effectively as possible or a proposal to circumvent the software failure in accordance with the service policy of the software manufacturerf) Removal of a critical error will take place through the cooperation of the Contractor with the software manufacturer as soon as possible from the manufacturer's point of view, after the manufacturer has become acquainted with the error in detail. Carried out on working days from 8:00 to 16:00;2) The service will take place at the place of its installation at the Ordering Party.The Contractor declares that the person/persons providing the support service from point 1), is / are properly trained and has / her / her necessary knowledge and experience in the field of systems covered by the support. The Contractor declares that the delivered patches, upgrades, firmware and drivers that are not part of the operating system do not infringe the rights of software developers and the owner of software developers and copyright holder and do not limit the rights of the Ordering Party to use this software. Maintenance services of the operating system will be provided to the Kujawsko-Pomorskie Provincial Branch of the National Health Fund in Bydgoszcz in the following locations: headquarters in Bydgoszcz and Toruń, i.e. General requirements Any fees associated with the renewal of a subscription to software or maintenance services (if any) should be included in the price.
The intention of the contracting authority is to maintain the continuity of support for owned and operated systems by purchasing support for the next year. If the initial support dates in the suppliers' databases are later than those provided by the Ordering Party, support should be provided from the date existing in their databases while maintaining the number of days required in the order (i.e. extending the end date of support accordingly). The ordering party has made every effort to ensure that the dates correspond to the actual dates, if the date is earlier, we expect the support to be aligned with those given in the SWZ in the order price.