Creation of a cloud telecommunications solution including expansion on the basis of a framework agreement, including bringing about operational readiness and system service
The comprehensive service description is taken from the tender documents
(Part 1 of the Specifications and Part 2 of the Specifications Price Section). The following list is an abbreviated service description with non-binding estimates:
1 basic module of the cloud telecommunications solution
550 IP-Teilnehmerlizenzen
5 virtual participant licenses
1 gateway for carrier connection at the customer's site
68 SIP channels for gateways for carrier connection
3 user licenses for boss / secretary function
470 UCC user licenses for at least 4 simultaneous devices each
3 Connections to a database (AD, Outlook, phone book, telecommunications system)
470 Sprachspeicher-Userlizenzen
20 Userlizenzen ACD-Agent
3 Userlizenzen ACD-Agent mit Vermittlungsplatzfunktionen
2 Userlizenzen ACD-Supervisor
11 statistically capable answering machines
75 channels for video conferencing and collaboration
1 System administration per administration right (role)
1 IP-Sprachendgerät Standard
5 IP Language Devices Comfort
2 expansion modules for IP language terminals 10 series
5 Telefonkonferenzsysteme
6 IP analog adapters / analog gateways for two ports
1 IP analog adapter / analog gateway for four ports
12 cordless IP-DECT telephone terminals