The Information office for fruit and vegetables (OFG) operates the School Fruit subscription scheme on behalf of the Norwegian Directorate of Health. The scheme has many enquiries from parents/guardians, particularly at the start of each term. In addition schools and suppliers can have questions about the administration system www.skolefruktsys.no. OFG has organised a smaller unit that is responsible for the operation. This unit will be relieved by a call centre. OFG would now like to procure a continuing service contract for such call centre services 

Click https://permalink.mercell.com/189392955.aspx.

The need for call centre services is particularly great at the start of term. Enquiries can be by telephone, e-mail, and by the conversation function on the Internet (chat). Calls can also be required to, for example, schools, in order give information on new items or give reminders. See further information in the tender documentation.