Procurement of a new car. approval procedure for the municipal services Göttingen (KDG), as well as for HannIT as well as for the state capital Hannover. The subject is the provision of standard software on a permanent basis (sale), the maintenance of the standard software after delivery (e.g. delivery of updates) and the provision of additional services (e.g. installation/implementation, training, migration and troubleshooting).

Procurement of a new car. approval procedure for the municipal services Göttingen (KDG), as well as for HannIT as well as for the state capital Hannover. The subject is the provision of standard software on a permanent basis (sale), the maintenance of the standard software after delivery (e.g. delivery of updates) and the provision of additional services (e.g. installation/implementation, training, migration and troubleshooting). The KDG is a sole sponsorship institution of the city of Göttingen, for which the KDG operates and will operate the vehicle registration process. HannIT is an institution under public law with the Hanover region as the largest customer, for which HannIT is the motor vehicle. approval process and will operate. For the state capital Hanover (LHH), the process is operated in the local data center.

The clients expect the delivery, installation and implementation of a vehicle from the future contractor. approval procedure as well as the migration of the registration data from the pre-system “OK.vorfahrt”. The system must cover all processes in the area of licensing under federal law, cf. the requirements in the attached evaluation matrix (Appendix C3).

The transfer of the data (migration) from the currently used “OK.Vorfahrt” (manufacturer: AKDB /KommIT) is mandatory.

The application must be able to operate as a browser and/or java-based application.

The employees of the KDG/Hannit (administrators, process supervisors), as well as the customers' local administrators, are to be instructed in the new system by means of training and training documents. In addition to training these application supervisors, the provider will conduct a kickoff seminar (workshop) lasting at least one day at the start of the project with all employees of the project group. The contractor provides training for KDG/Hannit administrators, local administrators and end users. The volume of training results from the service description (appendix B1) and must be taken into account by the contractor in line with the coordinated project planning, which was created between contractor and client after award. The following training courses are to be provided: first-level support training; second-level support training; training/basic training of end users. The training sessions are to be conducted with a maximum of 12 participants and directly before the start of the respective real operation. Both online and classroom training is possible.

Further training courses on the specialization of sub-areas (e.g. special processing), as well as training on statutory and other extensive changes, can be flexibly called up by the client as required (demand item) and can be priced in the price sheet under item 180 (appendix C4). In the case of an order, the contractor is not entitled to the client actually calling up corresponding services under item 180.

A connection to the standard software products used in customers' administrations (see infrastructure descriptions (appendices B3, B4, B5)) is a matter of course.

The current number of customers to be licensed is 3. These 3 municipal customers currently represent around 1,294,000 residents with main or sole residence.

In addition, a further 3 municipal customers are to be considered as a demand item as additional licenses entitled to call under item no. 190 in the price sheet (appendix C4). If other municipal customers of KDG/Hannit decide to use the advertised service during the contract period, the client is entitled but not obliged to obtain additional licenses for these municipal customers. These municipal customers currently represent around 530,000 residents with main or sole residence. In the case of an order, the contractor is not entitled to the client actually retrieving licenses under item 190 of the price sheet appendix C 4.

Accordingly, the bidder is expected to have a pricing model based on the number of residents with main or sole residence, as only this group of people is allowed to conduct an admission process.

A multi-tenant capability of the product in a data center operation is required. Client-capable (also client-ready) is a specialist process that can serve several clients, i.e. customers or clients, on the same server or software system without them having mutual insight into their data, user administration and the like.

According to today's ideas, KDG is aiming for multi-user operations for around 60 users who are registered at the same time, with HannIT for around 200 users registered at the same time and about 200 users registered at the same time at the LHH. Multi-user operations must be scalable as required in the respective data centers (KDG, HannIT and LHH).

The contractor must price all updates and upgrades at no additional cost. The EVB-IT contract documents are concluded separately with LHH, HannIT and KDG.

The delivery/provision of the software takes place in the download process.

The requirements in the evaluation matrix (Appendix C3) are divided into exclusion criterion (A criterion), evaluation criterion (B criterion) and information criterion (I criterion). The A criteria listed in Appendix C3 are minimum requirements; failure to comply with an A criterion will result in the exclusion of the offer.

The client's users should be able to access the software provided by the contractor within a LAN/WAN structure. The contractor must offer on-site operation (system and database) in the data center of the KDG, in the HannIT data center and the data center of the state capital Hanover, taking into account that the installation of his software must also be carried out on these three listed data centers, under the specified respective IT infrastructures (plants B3, B4, B5).

The current approval software is installed at every client.

The database for the Hanover region and the state capital Hanover is located in the data center of the state capital Hanover. The database for the city of Göttingen is located in the KDG's data center.

The document management tool (DMS) of the Hanover region and the state capital of Hannover is provided in the HannIT data center and the DMS of the city of Göttingen is provided in the data center of the city of Göttingen.

For output management, KDG and HanniT are presenting a solution that makes it possible to store documents, billing, lists, etc. in a document management system (for required DMS systems, see valuation matrix (Appendix C3).

Key features of the contractor's software are expected to include:

• an open system architecture for operational data storage,

• flexible evaluations and interface connections to other processes,

• easy learning and use of the system through practical, intuitive menu navigation, and • ergonomic masks.

For requirements, reference is made to the valuation matrix (Appendix C3).

During the duration of order processing, the future contractor will make at least one qualified employee available as a project manager. Any coordination takes place only between the project manager (external) and the project managers who are appointed by the client.

The contractor is expected to work closely with the client.

During the service period, the contractor ensures that his technically responsible employees can be reached by telephone at the following times for short-term problem solving: on weekdays between 7:00 and 18:00 (service hours).