The object of this procedure is the assignment of ICT governance support services, evolution of the user assistance system and the development of special projects, and consists in carrying out the following services:

a. Governance and technical support service;

b. Training and multimedia content production service;

c. Fund monitoring and user support service;

d. Testing and testing service of the released solutions;

e. Training dashboard development service;

f. FTWeb interface and component development service for integration with Digital Badge.

Support services for ICT governance, evolution of the user assistance system and development of special projects