Systems and technical consultancy services

Contract Value:: EUR 15M - 15M
Notice Type:: Contract Notice

Published Date:: 26 January 2024
Closing Date:: 21 February 2024

Location(s):: ES30 Comunidad de Madrid (ES Spain/ESPAÑA)

Description:

Procurement for maintenance, support, administration, and installation of information systems for the management of ICT services on the BMC Helix ITSM platform and the assignment of the right to use BMC Helix ITSM licenses in SAAS mode (2 lots)

MANTO SERVICES, EVOLUTION, SUPPORT, ADMON, INSTALLATION OF INFO SYSTEMS FOR ICT SERVICE MANAGEMENT ON BMC HELIX ITSM PLATFORM AND ASSIGNMENT OF RIGHT TO USE BMC HELIX ITSM LICENSES IN SAA MODE

MAINTENANCE, EVOLUTION, SUPPORT, ADMINISTRATION, INSTALLATION OF INFORMATION SYSTEMS FOR THE MANAGEMENT OF ICT SERVICES ON THE BMC HELIX ITSM PLATFORM AND THE ASSIGNMENT OF THE RIGHT TO USE BMC HELIX ITSM LICENSES IN SAAS (Software as a Service) mode (2 LOTS)

MAINTENANCE, EVOLUTION, SUPPORT, ADMINISTRATION, INSTALLATION OF INFORMATION SYSTEMS FOR THE MANAGEMENT OF ICT SERVICES ON THE BMC HELIX ITSM PLATFORM.

TRANSFER OF THE RIGHT TO USE BMC HELIX ITSM LICENSES IN SAAS MODE

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The Buyer:: Agencia para la Administración Digital de la CM

CPV Code(s):: 48000000 - Software package and information systems; 72220000 - Systems and technical consultancy services; 72224100 - System implementation planning services; 72240000 - Systems analysis and programming services; 72267000 - Software maintenance and repair services; 72267100 - Maintenance of information technology software