Askøy municipality will enter into a framework agreement for interpreter services with 2 tenderers.

The framework agreement will address Askøy municipality's need for the use of interpreter services for our residents, which currently consists of

approx. 30,000.

We have approximately 2,000 employees and are divided into 6 sectors: Nurseries, Schools, Family and Inclusion, Health and Care, Technical and Planning and Construction.

See the attached requirements specification for a further description of the service areas.

Click https://permalink.mercell.com/199858911.aspx

The Act on the responsibility of public agencies regarding the use of interpreters, etc. (the Interpretation Act) is the basis for this procurement, and it is an overall requirement that tenderers operate their businesses in accordance with this.

The following four categories of interpreting services are to be delivered:

Face-to-face interpretion, telephone interpretion, video interpretion and translation. The interpretation will be to/from Norwegian and a foreign language.

In the price form, the distribution of interpreter categories is based on statistics from current agreements. The number of hours stated in category E is not a preferred amount. It is emphasised that the contracting authority expects as many interpreters as possible in categories A-B and C-D. This will be a topic in negotiation meetings.

People from different countries are continuously moving to Askøy municipality, so the need for language and interpreter services is dynamic.