Mental health

The online counselling service will provide children and young people (C&YP) from the ages 11-18 years old resident and registered with a GP in Leicestershire County, Leicester City and Rutland who are experiencing emotional and or mental wellbeing/ mental health issues with direct access to friendly safe information, support and advice, including:

• access to web chat,

• one to one chat sessions,

• email correspondence,

• Easy to use website for information and articles,

• An online one-to-one counselling service which is delivered via instant messaging,

• live chat session with trained counsellors according to each client's needs in an age-appropriate way,

• a secondary intervention of signposting to other local and national agencies for ongoing support, advice and information to address client's needs.