The aim of this procurement is to enter into a continuing contract for the procurement, operation, and maintenance of a Service Management System for the contracting authority. This system will be decisive for improving work processes for the contracting authority's employees, pupils/students, and other user groups, and making them more efficient.

The aim of this procurement is to enter into a continuing contract for the procurement, operation, and maintenance of a Service Management System for the contracting authority. This system will be decisive for improving work processes for the contracting authority's employees, pupils/students, and other user groups, and making them more efficient.