The subject of the contract to be awarded are IT services for maintaining the stadium's IT infrastructure, which also includes around 30 administrative workstations, and ensuring uninterrupted operation during events.

The advertised performance includes the following areas:

- Monthly basic services to maintain the IT infrastructure: fault reception; Maintaining workstation computers and peripherals; Maintaining network printer pool; Maintaining server; Regular software updates (server and client); Maintaining internet access; Maintaining network hardware and cabling; Data security and data backup; Software management; Password management; Hardware management; Hardware management UPS; Management of the area-wide public WLAN infrastructure; Maintaining access control system; Procurement of hardware and software; Documentation and reporting. The contractor takes on the tasks of maintaining the IT infrastructure, possibly procures new hardware or software on behalf of the client and reports to the client at regular intervals about development potential or further developments,

- Other services according to expenditure: In addition to the maintenance of the IT infrastructure, services to expand or adapt the existing infrastructure are part of the tender, from which further services according to expenditure for defined fields of activity, such as B. user management, delivery and configuration of hardware and network devices, server or client software rollout, network adaptations (patch and configuration services), software upgrades and migration can be accessed,

- Supervision at events: within the framework of events, the contractor has to provide the following services: preparation and follow-up of event-relevant infrastructure; Fault acceptance and elimination during the event; Support for other users of the IT infrastructure; Ensuring ticket and access control system; Management of the comprehensive public WLAN infrastructure. When organizing events, the service provider assumes responsibility for ensuring ongoing operations and is the technical contact person for users of the IT infrastructure at the event. He takes on the planning, preparation, implementation and follow-up of activities necessary to ensure ongoing operations.