Software package and information systems. Defence Equipment and Support (DE&S) is a bespoke trading entity, and arm’s length body of the Ministry of Defence. It manages a vast range of complex projects to buy and support all the equipment and services that the Royal Navy, British Army and Royal Air Force need to operate effectively. DE&S works closely with industry, including through partnering agreements and private finance initiatives.
This contract notice is divided in 2 Lots – see 2.4. bidders for Lot 1 and Lot 2 should bid for one or other or both. DE&S would encourage bids for both Lot 1 and Lot 2 with collaboration/teaming between suppliers. The PQQs for Lots 1 and 2 are provided in Annex A.
The unique access code is: P7T2FYH5XQ
This PQQ is subject to a cyber risk assessment via Octavian. The unique reference to access the supplier questions is: RAR-SAGZ8ZZC
DE&S now has a requirement for an Infrastructure as a Service + Platform as a Service (IaaS and PaaS) support services supplier to provide a resilient infrastructure and platform for DE&S’ on-premise Oracle Primavera Applications. The hosting will make continued use of the accredited ‘UKCloud’ provided platform and the DE&S owned Exadata machines located and remaining at the Ark Data Centres in Corsham and Farnborough.
Accreditation for supporting official sensitive data classification is a requirement for the production and pre-production environments. The supplier will manage the system and network accreditation processes in accordance with JSP604, taking all reasonable steps to support and maintain the accreditation process with the relevant inputs from DE&S.
This PQQ is subject to a cyber risk assessment via Octavian. In order to remain compliant and be considered further, please complete the suppliers’ questions which can be found here: https://supplier-cyber-protection.service.gov.uk/. The unique reference to access the supplier questions is: RAR-SAGZ8ZZC
Lot 2: DE&S now has a requirement for an application support services partner to provide a 3
This will include all maintenance of P6 and Unifier configuration at time of commencement of support contract. Allowance will be made for assurance and knowledge transfer for any configuration work undertaken by DE&S’ nominated development partners within the support contract.
The supplier shall provide expert product and configuration knowledge to address functional issues and answer questions from DE&S’ technical coaches and super users, trained in the use of the products and the modes of working across their respective domains.
The supplier shall be responsible for all security patches and release patches for the Primavera applications, with expectation that DE&S will upgrade to relevant on-premise releases (with policy of consistency across all applications) in the life-time of the contract.
The supplier will work closely with any DE&S nominated development party to support appropriate levels of regression testing and operational acceptance testing, informing all relevant parties of progress and associated risks in the acceptance of the release package(s).
The supplier will play a key role in providing governance over business change and an assessment of application impact, as requested by DE&S.
The supplier will be expected to provide guidance and support of DE&S’ development partner and effective collaboration is considered pivotal to the success of the future P3M programme. There will be a small team of product-trained DE&S staff responsible for low-medium complexity configuration within Primavera Application Suite (Unifier).
The supplier for Lot 2 will also be required to provide a mature UK-based service desk operation, which will act as the prime service desk for P3M support across all other service elements (2
This PQQ is subject to a cyber risk assessment via octavian. In order to remain compliant and be considered further, please complete the suppliers’ questions which can be found here: https://supplier-cyber-protection.service.gov.uk/. The unique reference to access the supplier questions is: RAR-SAGZ8ZZC.