The provision of an in-sourced, managed services arrangement, hosted within the Teaching Council's premises in Maynooth. The service will be dedicated to providing a range of administration activities, to include:

— Telephone call handling relating to application status; requests for forms; renewals; complaints; general queries etc.

— Email and correspondence relating to straightforward and

routine items.

— Administration activity relating to:

- Processing registrations;

- Coordinating Garda vetting;

- Ongoing monitoring and follow up of registration conditions;

- Maintaining and updating register;

- Post room.