The provision of an in-sourced, managed services arrangement, hosted within the Teaching Council's premises in Maynooth. The service will be dedicated to providing a range of administration activities, to include:

-Telephone call handling relating to application status; requests for forms; renewals; complaints; general queries etc.

-Email and correspondence relating to straightforward and routine items.

-Administration activity relating to:

Processing registrations;

Coordinating Garda vetting;

Ongoing monitoring and follow up of registration conditions;

Maintaining and updating register;

Post room.