The contract is launched according to a tendering procedure under order n ° 2015-899 of 23.7.2015, conducted in accordance with article 27 of decree nº 2016-360 of 25.3.2016. The contract is in the form of a framework agreement with single-order purchase orders, in accordance with Ordinance No. 2015-899 of 23.7.2015 and Decree No. 2016-360 of 25.3.2016, with no minimum or maximum .

Telephone reception services and telephone call management.