In order to contribute to NAV reaching its main goal, the Directorate for Labour and Welfare has started a multi-disciplinary process to digitalise and increase the efficiency of the processes within business economics. The aim is to ensure reliable and correct management information and accounts. NAV currently has no joint purchasing system and the existing invoicing system is based on outdated technology.
The Labour and Welfare Department will therefore procure cloud services for purchasing and invoicing systems (SaaS).
The procurement will make it possible for NAV to establish general and efficient end-to-end processes for purchasing and invoices now and in the future. The objective is to:
- Reduce time use for purchasing and invoice processing
- Ensure that NAV has correct prices and conditions when purchasing
- Ensure better management information and traceability of purchasing and invoice processing
NAV is looking for a standard cloud service (SaaS) for purchases that, amongst other things, include the following products and services:
- User accesses
- Saving and processing power
- Integrations and transfer of data, both to and from other cloud services and On-Premise installations.
We also request additional services/assistance.
NAV procures goods and services for more than NOK 16 billion a year, of which goods make up approx. 40% and services approx. 60%, The procurement is mainly aimed at NAV's person users. NAV has a total potential of up to NOK 1 million annual orders in a future purchasing system. NAV would like to procure a future-orientated, generic purchasing system for the service areas operations, aids, and labour market measures.
In the first phase, the purchasing system will cover the operations area, in which NAV procured for NOK 3.9 billion in 2020, split between 10% goods and 90% services, and nearly 6000 suppliers. NAV does not currently have support for purchases in EHF format, and goods and services in the operations area are purchased via manual systems or via supplier portals.
Purchasing systems for aids and labour market measures have been separated as options.
NAV is looking for a standard cloud service system for processing invoices that, amongst other things, include the following products and services:
- User accesses
- Saving and processing power
- Integrations and transfer of data, both to and from other cloud services and On-Premise installations.
We also request additional services/assistance.
NAV would like to procure a future-orientated, generic invoicing system that can cover NAV's services areas operations, aids, and labour market measures.
NAV receives approx. 500,000 invoices a year via the existing invoicing system, but also invoices from other sources, and has a potential of up to 1,000,000 invoices in a new invoicing system. 97-98% of incoming invoices through the existing invoicing system are electronic incoming invoices (EHF).
NAV has approx. 800 contracts with approx. 740 suppliers, in addition there are 517 rent contracts. NAV has approx. 9 000 active suppliers that deliver goods and services and send invoices to NAV.