The procurement refers to a Case Management System (CRM) including support and maintenance.

The goal is a system support that generates better coordination of quality in the work with customers and business, which in turn contributes to a higher internal efficiency and a better customer experience.

Agreements will be signed with a supplier.

The procurement refers to a Case Management System (CRM) including support and maintenance.

The goal is a system support that generates better coordination of quality in the work with customers and business, which in turn contributes to a higher internal efficiency and a better customer experience.

Agreements will be signed with a supplier.