As a software service, the target of the procurement is a task-critical system for the reception and payment of waste.
The system must be a technology that has been tested in production use and can be deployed in a tight schedule with high quality.
The system must be versatile and suitable for the needs of the Customer and the end users. One of the priorities for developing the customer's operations is the utilisation of customer-oriented e-service channels. In addition to the functionalities of the current license-based software, the customer wants to use an excellent self-service solution with this purchase. The system must enable waste stations and self-service containers, etc. efficient operation and comprehensive self-service.
The customer supports the success of environmentally responsible services with additional points in the comparison of tendering procedures.
The market offers manufacturing systems that are mainly suitable for the Customer's industry and needs as a software service. It is therefore a question of choosing a suitable pre-system service and tailoring it – not acquiring software development. Procurement is not a project that is done once and then can be forgotten. The system is acquired for long-term use – an operating environment that is undergoing constant external and internal change. The system must develop in a customer-oriented manner and be modularly expandable. Long-term use is not based on a fixed contract period for a long time, but on keeping the system customer-oriented, usable and competitive all the time. The customer's operating model will be active procurement, meaning, for example, the development of the system during the contract period together with the Supplier and, in the hope of other similar subscriber organisations, the search for added value and the marketing of its own needs to the Supplier.
See “II.1.4) Brief description”.