The framework agreement includes the procurement of subscriptions for Red Hat licenses, as well as related Red Hat services for the IT Service Center Berlin and its customers.

Provision of subscription of Red Hat licenses Standard or Premium (Level 1 to Level 3) for the product groups: Red Hat Enterprise Linux (RHEL), RHEL Related, Middelware, OpenShift, Virtualization, Cloud, Storage, Ansible.

The subscription includes the provision, maintenance and support of the manufacturer Red Hat during the entire term of the framework agreement.

Services, such as Red Hat training and consulting, as well as other services for the following Red Hat-specific roles: Red Hat Consultant, Senior Consultant, Architect, Principal Architect, Project Coordinator, Project Manager, Program Manager.

Services of senior administrators, system planners and software packagers for Linux systems.