Some of the evidence the CPS receives is in the form of visually recorded evidence which may consist of interviews with witnesses who are vulnerable by reason of age or disability or who are intimidated by reason of fear or distress in connection with testifying in the proceedings.

In cases where such evidence can be used during the course of the trial, a transcript of the contents of the visually recorded evidence is helpful during the preparatory stages and will assist the parties, the judge and possibly the jury during the trial itself.

The CPS requires a service provider to provide the following:

A transcription service from visually recorded media which could be on VHS Video or DVD+/-R delivered to the Service Provider by the CPS.

Production of a transcription to be delivered to the original CPS office via secure email using MS Microsoft Word 2010 or later or any other compatible word processor. For the purposes of delivering the transcript, service providers to obtain a Criminal Justice Secure Mail (CJSM) email account.

Maintenance of auditable records for the receipt, secure storage and return of recordings, and for recording the movements and viewing of the tapes, discs and transcribed material whenever it is in the possession of, or is created by the Service Provider (the format of such records to be approved by the CPS); all such records shall remain the property of the CPS and be made available on demand to the CPS and shall be given to the CPS at the termination of the Contract. All material, Data is covered by Crown Copyright.

A contact point to allow CPS areas to chase progress on transcripts.