Inera intends to procure a modern, web-based and standard system solution to cover customer portal functionality, Customer Service Management (CSM), IT Service Management (ITSM), IT Operation Management (ITOM), CMDB, CRM and Form Management in the form of a service delivery.
Inera intends to procure a modern, web-based and standard system solution to cover customer portal functionality, Customer Service Management (CSM), IT Service Management (ITSM), IT Operation Management (ITOM), CMDB, CRM and Form Management in the form of a service delivery.