End-User Support Services — Service Mode (EUSS-SM) | Tenderlake

End-User Support Services — Service Mode (EUSS-SM)

Contract Value:
EUR 650M - 650M
Notice Type:
Contract award notice
Published Date:
26 June 2020
Closing Date:
Location(s):
BE BELGIQUE-BELGIË (BE Belgium/BELGIQUE-BELGIË)
DE DEUTSCHLAND (DE Germany/DEUTSCHLAND)
ES ESPAÑA (ES Spain/ESPAÑA)
IE IRELAND
IT ITALIA (IT Italy/ITALIA)
LU LUXEMBOURG
NL NEDERLAND (NL Netherlands/NEDERLAND)
Description:
End-User Support Services — Service Mode (EUSS-SM)

End-user support services for the digital workplace and for information systems provided to the European Commission and executive agencies. See internet address: https://etendering.ted.europa.eu/cft/cft-documents.html?cftId=5193


End-User Support Services for the Digital Workplace (EUSS-DWP)

End-user support services for the digital workplace related to the IT service management for the integrated and consolidated IT desktop environment of the European Commission and the executive agencies. For further information, see https://etendering.ted.europa.eu/cft/cft-documents.html?cftId=5193


End-user Support Services for Information Systems (EUSS-IS)

End-user support services for information systems (EUSS-IS) for the support of the information systems, their users and service infrastructure. For further information, see https://etendering.ted.europa.eu/cft/cft-documents.html?cftId=5193

Awarded to:
End-user Support Services for the Digital Workplace (EUSS-DWP)
Atos Belgium SA/NV, Zaventem (BE)
End-user Support Services for Information Systems (EUSS-IS)
Axianseu Digital Solutions SA, Lisbon (PT)
Cronos International SA, Capellen (LU)
Intrasoft International SA, Luxembourg (LU)
Download full details as .pdf
The Buyer:
European Commission, Directorate-General for Informatics, Directorate for Strategy and Resources, ICT Procurement and Contracts Unit
CPV Code(s):
72000000 - IT services: consulting, software development, Internet and support
72200000 - Software programming and consultancy services
72253000 - Helpdesk and support services
72253100 - Helpdesk services
72611000 - Technical computer support services