Cleaning services | Tenderlake

Cleaning services

Contract Value:
-
Notice Type:
Contract award notice
Published Date:
01 March 2019
Closing Date:
Location(s):
UKH23 Hertfordshire (UK UNITED KINGDOM)
UKI LONDON (UK UNITED KINGDOM)
Description:

Network Homes (NH’s) is inviting expressions of interest from suitably experienced and qualified service providers to provide an estate services contract to communal areas in general rented, sheltered schemes, shared ownership, key worker accommodation and leasehold properties.

Estate Services will broadly comprise internal and external cleaning, window cleaning services, bulk waste, graffiti removal and ground maintenance services.

The contract is for 5 years, with the potential of 2 further extensions of 3+2 years, giving a total potential contract length of 10 years in total.

The contract will be split into 7 lots based on geographical areas.

Contractors can be awarded one or more lots, one contractor can win all lots. If one contractor is awarded all lots we will expect the successful contractor to be able to demonstrate significant cost savings based on the total contract value.


Estate Services — London Boroughs of Brent and Harrow

Network Homes (NH’s) is inviting expressions of interest from suitably experienced and qualified service providers to provide an estate services contract to communal areas in general rented, sheltered schemes, shared ownership, key worker accommodation and leasehold properties.

Estate Services will broadly comprise internal and external cleaning, window cleaning services, bulk waste removal, graffiti removal and ground maintenance services.

Lot 1 covers properties in London Boroughs of Brent and Harrow, In lot 1 we have a variety of different stock tenures, including General Needs, Leasehold, Sheltered and Private Rented Properties (PRO).

Our head office at Olympic Office Centre in Wembley is also included in this lot.

Geographically Brent and Harrow are seen as our core Boroughs as they hold the bulk of our stock. This lot will cover xxx properties. NH's have a large development programme, we are aiming to develop 1 000 properties per year for the next 5 years across our whole stock porfolio, NH's may add or remove properties from this contract during the contract period.

In lot 1, we have a high number of densely populated and high profile estates, some with dedicated neighborhood management staff on site. Lot 1 also includes the majority of our sheltered schemes and we have approx 700 units of key worker accommodation at Northwick Park.

The contractor must be able to demonstrate experience of working across tenures and must be able to differentiate and respond to the varied needs of our residents.


Estate Services for all other London Boroughs (excl. Brent Harrow and Barnet)

Network Homes (NH’s) is inviting expressions of interest from suitably experienced and qualified service providers to provide an estate services contract to communal areas in general rented, sheltered schemes, shared ownership, key worker accommodation and leasehold properties.

Estate Services will broadly comprise internal and external cleaning, window cleaning services, graffiti removal, bulk waste and ground maintenance services.

Lot 2 covers properties in all other London Boroughs excluding Brent, Harrow and Barnet. There are approx xxx properties in this lot.

Lot 2 includes a high number of dispersed sites across London which generally do not have any on site staff. There are a small number of sheltered sites within Lot 2.

We also have Private rented properties (PRO properties), we have approximately 600 units of shared cluster-style accommodation in east London, in Hackney and Islington.

The successful contractor will have to demonstrate the robustness of their management structure to resource visits to each site on a daily/weekly basis to ensure high standards are being maintained across a large geographical area.

The contractor must also be able to demonstrate experience of working across tenures and must be able to differentiate and respond to the varied needs of our residents.


All of London — Combined Lot

Network Homes (NH’s) is inviting expressions of interest from suitably experienced and qualified service providers to provide an estate services contract to communal areas in general rented, sheltered schemes, shared ownership, key worker accommodation and leasehold properties.

Estate Services will broadly comprise internal and external cleaning, window cleaning services, bulk waste removal, graffiti removal and ground maintenance services.

Lot 3 covers properties across London (excluding Barnet), This is a combined lot covering all properties in Lot 1 and Lot 2. In lot 3 we have a variety of different stock tenures, including General Needs, Leasehold, Sheltered and Private Rented Properties (PRO).

The successful contractor will have to demonstrate the capability of their management organisation and their capacity to deliver the services required across a large geographical area.

The contractor must be able to demonstrate experience of working across tenures and must be able to differentiate and respond to the varied needs of our residents.


Internal and External Cleaning Services

Network Homes (NH’s) is inviting expressions of interest from suitably experienced and qualified service providers to provide an internal and external cleaning service to communal areas in general rented, sheltered schemes, shared ownership, key worker accommodation and leasehold properties.

This lot does not include grounds maintenance services.

The properties are predominantly in market town, semi rural and rural locations. The bulk of the stock is within East Hertfordshire and is centred around the main towns of Hertford and Ware. There are smaller clusters of accommodation in St Albans, Milton Keynes, Biggleswade, and other parts of Hertfordshire. There are also a small number of properties in Watford and LB Barnet and other out of London areas.

NH's have a large development programme, we are aiming to develop 1 000 properties per year for the next 5 years across our whole stock porfolio, NH's may add or remove sites from this contract during the contract period.

The contractor must be able to demonstrate experience of working across tenures and must be able to differentiate and respond to the varied needs of our residents.


Grounds Maintenance — Hertford

Description of procurement: Network Homes (NH’s) is inviting expressions of interest from suitably experienced and qualified service providers to provide a grounds maintenance service contract to communal areas in general rented, sheltered schemes, shared ownership, key worker accommodation and leasehold properties.

This lot does not include cleaning services.

The properties are predominantly in market town, semi rural and rural locations. The bulk of the stock is within East Hertfordshire and is centred around the main towns of Hertford and Ware. There are smaller clusters of accommodation in St Albans, Milton Keynes, Biggleswade, and other parts of Hertfordshire. There are also a small number of properties in Watford and LB Barnet and other out of London areas.

A significant amount of the sites are ex local authority where whole estates were transferred to Network Homes. Combined with the geographical locations, this gives rise to some extensive grounds maintenance liabilities in Lot 5, particularly around grass cutting and shrub maintenance. There is also very often split responsibilities between Network Homes and retained Parish, District and County Council obligations.

There are also a number of sheltered schemes in Lot 5 which also have extensive grounds maintenance requirements.

NH's have a large development programme, we are aiming to develop 1 000 properties per year for the next 5 years across our whole stock porfolio, NH's may add or remove sites from this contract during the contract period.

The contractor must be able to demonstrate experience of working across tenures and must be able to differentiate and respond to the varied needs of our residents.


Estate Services — Combined lot Hertford and Out of London

Network Homes (NH’s) is inviting expressions of interest from suitably experienced and qualified service providers to provide an estate services contract to communal areas in general rented, sheltered schemes, shared ownership, key worker accommodation and leasehold properties.

Estate Services will broadly comprise internal and external cleaning, window cleaning services, graffiti removal, bulk waste and ground maintenance services.

This is a combined lot and covers the properties in lots 4 and 5.


SW9 Cleaning

SW9 is inviting expressions of interest from suitably experienced and qualified service providers to provide an internal and external cleaning service to communal areas in general rented, leasehold, shared ownership and sheltered properties.

Cleaning will include internal and external cleaning, window cleaning services, bulk waste removal and graffiti removal services.

Lot 7 covers the Stockwell Park and Robsart Village estates, both in SW9 with a combined stock of over 1 500 properties and over 20 blocks of varying sizes, including a high rise block of 20 floors.

SW9 are the housing management organisation for the Stockwell Park Estate, who manage the day-to-day housing services on behalf of the landlord -who is the parent company, Network Homes.

SW9 are considering setting up a DLO arrangement for their cleaning services, the contract term for the SW9 lot is therefore different to other lots. The SW9 contract term is 3 years plus further extensions of up to 7 years (10 years maximum).

This lot may or may not be awarded, If it awarded the Contract will be in the name of SW9.

Awarded to:
Estate Services — Hertford and Out of London
New Green Services Ltd, Hertfordshire (UK)
All of London
Pinnacle Housing Ltd, London (UK)
Download full details as .pdf
The Buyer:
Network Homes
CPV Code(s):
77314000 - Grounds maintenance services
90500000 - Refuse and waste related services
90690000 - Graffiti removal services
90910000 - Cleaning services
90911000 - Accommodation, building and window cleaning services
90918000 - Bin-cleaning services