The contract concerns outsourced dematerialization services for incoming mail and the provision of dematerialized documents and associated data.
Incoming letters concern in particular standard documents (letters, LRAR, contracts, invoices, etc.) but also energy checks and certificates, bank checks, TIPs, meter reading documents and other specific documents which are the subject of specific processing including reliable copy, as described in the specifications. Mail that cannot be scanned must be returned as is to Électricité de Strasbourg.
The digitized documents and the associated data are made available in a workflow and in the existing IT tools of Électricité de Strasbourg.
The services are described in the extract from the specifications made available to candidates in order to be able to define the scope of the services expected for this contract. However, the technical specifications are likely to change during the consultation phase.
Firm market services: reception and dematerialization of incoming flows (mail excluding checks) and provision of a workflow tool allowing the examination of digitized documents according to the requirements of the specifications.
Optional services: receipt, dematerialization and processing of checks (energy checks and associated certificates, bank checks), digitization and archiving using a reliable copy process.