Calderdale Clinical Commissioning Groups (CCG) wishes to appoint a single service provider and/or a consortium with a lead provider, to deliver a high quality Care Homes Support Service.

Quest for Quality in Care Homes – NHS Calderdale Clinical Commissioning Group

Quest for Quality is part of a three stage process driven by Calderdale Clinical Commissioning Group.

The key element of this project is to invest in an integrated professional and clinical approach to support anticipatory care planning that aims to ensure standards are applied consistently through care homes to reduce variation across the patch.

The new model, which is being rolled out across 25 care homes in Calderdale, includes the development of a multi-disciplinary team that will provide a structured, proactive and multi-disciplinary approach to care with co-ordinated teams working together, built on primary care and supported by a range of specialists including geriatric medicine, specialist community nursing, mental health and rehabilitation medicine. Partnership working between healthcare professionals care homes and social care professionals is crucial to the success of this model. This includes sharing information, assessments, policies, training and learning to support quality improvement.

The dedicated multi-disciplinary team commissioned from the specification will improve quality by working across the specified care homes to:

embed and standardise processes,

provide planned and proactive care, support timely, safe and sustainable discharges and encompassing preferred place of care and end-of-life plans, with care home residents at the centre of decisions about their care (inc the involvement of families and/or other nominated advocates)

be the first point of contact for advice, including by phone, prior to a GP visit being requested

provide a seamless approach to case management; and

ensure residents are supported to regain their maximum potential and mobility