Yarlington Housing Group is seeking a service provider with the appropriate knowledge, experience and competitive pricing to provide mobile voice and data services for a period of 24 months. Yarlington seek a service provider that will support our aim to streamline the current provision of mobile services and enable our workforce to take advantage of developments in mobile technology.

Yarlington currently has 644 connections with 1 supplier, of which there are around:

— 359 smart phones with voice and data,

— 25 voice only connections using basic smart phones,

— 2 SIMs with SMS only with unlimited text bundles,

— 258 data only connections using Samsung Galaxy Tab A devices,

— 125 smart phones are Samsung Galaxy S4’s and are now over 5 years’ old,

— current usage data is available and included in the tender documents.

Being in a rural location, there are issues with data coverage. Yarlington use a semi-dynamic scheduling solution for dispatching work to field based operatives/repairs team. Once the operative has completed their current visit, they have to request the next job from TotalMobile, which will have been scheduled to them. If the operative has no data coverage, they cannot request the next job/visit, meaning a delay in work being sent out and an increase in non-productive time. A list of postcodes has also been included in the tender documents.

With the above in mind we seek a service provider with the appropriate knowledge, experience and competitive pricing to provide mobile voice and data services for a period of 24 months. We seek a provider that will support our aim to streamline the current provision of mobile services and enable our workforce to take advantage of developments in mobile technology.

More details of our requirements and expectations are detailed in our tender documents.