Provision of maintenance services for the Civil Aviation Directorate General's (DGAC) GEODE Electronic Document Management Application, based on the Alfresco Enterprise version software package; and the provision of associated application licenses.

The expected benefits under the framework agreement are defined as follows:

— benefit 1: initialization;

— service 2: maintenance:

— — Station 1: pilotage and quality control;

—— item 2: preventive maintenance;

— — Item 3: Corrective Maintenance;

— service 3: scalable maintenance:

—— UO3-1: deepening of specifications;

—— UO3-2: realization or modification of a screen;

—— UO3-3: realization or modification of an edition;

—— UO3-4: realization or modification of an interface;

—— UO3-5: realization or modification of a batch;

—— UO3-6: modification of the physical model of the data;

—— UO3-7: data manipulation;

—— UO3-8: redesign of the interface;

— service 4: training courses:

—— UO4-1: realization of training materials;

—— UO4-2: conduct of specific training;

—— UO4-3: implementation of training modules;

— service 5: services of expertise:

—— UO5-1 to UO5-5: technical or functional assistance;

— benefit 6: reversibility.