Tendering Telecommunications Services for the Fryslân Safety Region

The estimated value for the contract from the four years is €2,500,000, -.

— 122 Voice only mobile connections

— 650 Voice + data mobile connections with VMI

— 650 Voice + data connections

— 484 Data only connections

— 3500 GB business bundle for mobile data

— 12 Contact Center inputs with optional drop-down menus and voice queues

— 75 Configured Contact Center agents, at least 35 simultaneously in use, with associated Contact Center Agent application

— 3 Configured Contact Center supervisors, at least 2 in use simultaneously, with corresponding Contact Center supervisor application/dashboard

— 2 operator operator software applications and user licenses

— 25 connections for IP desk devices

— 5 analog device connections at different locations

— 5 third-party SIP connections

— Fax server functionality for at least 5 fax numbers and mailboxes

— 36 picket numbers

— 35 group numbers