IT services: consulting, software development, Internet and support | Tenderlake

IT services: consulting, software development, Internet and support

Contract Value:
EUR 1M - 1M
Notice Type:
Contract Notice
Published Date:
31 October 2023
Closing Date:
05 December 2023
Location(s):
FR FRANCE
Description:
Provision of an omnichannel solution in SaaS mode for the management of INSEE's contacts with users

The purpose of this contract is to provide an omnichannel solution in SaaS mode for managing INSEE's contacts with users. Exchanges can be made by phone, IVR, email, sms-mms by mobile, internet forms on INSEE websites, FAQs, instant messaging (chatlive), automatic messaging (conversational robot), etc.

The purpose of this contract is to provide an omnichannel solution in SaaS mode for managing INSEE's contacts with users. Exchanges can be made by phone, IVR, email, sms-mms by mobile, internet forms on INSEE websites, FAQs, instant messaging (chatlive), automatic messaging (conversational robot), etc.

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The Buyer:
insee
CPV Code(s):
72000000 - IT services: consulting, software development, Internet and support