The delivery of a local Healthwatch service — The primary purpose of the Healthwatch service is to act as an independent champion and voice for residents in order to help monitor and shape local health and social care services. .

The delivery of a local Independent Complaints Advocacy Service (ICAS) — The purpose of the Independent Complaints Advocacy Service (ICAS) is to provide support to individuals to access information and independent advocacy if they need help to complain about NHS services.

The delivery of a local Healthwatch service — The primary purpose of the Healthwatch service is to act as an independent champion and voice for residents in order to help monitor and shape local health and social care services.

The delivery of a local Independent Complaints Advocacy Service (ICAS) — The purpose of the Independent Complaints Advocacy Service (ICAS) is to provide support to individuals to access information and independent advocacy if they need help to complain about NHS services.