The procurement includes systems and services for a CRM solution that will support the business's information management for customer relationships and make the right information available to customers and employees at the right time and in an efficient way.

The customer is looking for a supplier with experience from the energy / utility industry who can also offer a proven "best-practice solution". The customer has a requirement that the system is run "on-premises".

The procurement includes systems and services for a CRM solution that will support the business's information management for customer relationships and make the right information available to customers and employees at the right time and in an efficient way.

The customer is looking for a supplier with experience from the energy / utility industry who can also offer a proven "best-practice solution". The customer has a requirement that the system is run "on-premises".