Customer Analysis

Press here https://permalink.mercell.com/170852059.aspx

Procurement of contract for framework metals for the acquisition of customer analytics in public transport, including:

Consultation on methodological selection for qualitative and quantitative analysis and citizen/user involvement

Web-based questionnaire surveys via panel (s)

On location surveys in buss/local trains or at stops/stations

Qualitative (anthropological/ethnographic) studies of different kinds

Focus groups and in-depth interviews

Operation and Facilitation of Citizen Panel

Citizen, user and customer involvement

Digital implementation of qualitative studies