Tender of Agreement regarding handling of IT operations for DanPilot, which in general includes handling of operation, maintenance and support of DanPilot's entire system landscape and network infrastructure, including handling system administrative tasks in relation to daily operations, e.g. user, role and rights administration in both production and test environments, as well as administration of mailboxes and databases. The Agreement also covers hosting of DanPilot's servers and System Landscape. In addition, monitoring of DanPilot's system landscape and network infrastructure as well as handling DanPilot's license management and configuring DanPilot's end-user hardware.

Tender of Agreement regarding handling of IT operations for DanPilot, which in general includes handling of operation, maintenance and support of DanPilot's entire system landscape and network infrastructure, including handling system administrative tasks in relation to daily operations, e.g. user, role and rights administration in both production and test environments, as well as administration of mailboxes and databases. The Agreement also covers hosting of DanPilot's servers and System Landscape. In addition, monitoring of DanPilot's system landscape and network infrastructure as well as handling DanPilot's license management and configuring DanPilot's end-user hardware.

DanPilot is a utility company that operates around the clock, all year round, which is why the agreement includes quick access to Danish-speaking support around the clock. DanPilot wishes to enter into an Agreement with a proactive partner, including that the daily operations and DanPilot's contact person have access to a "single point of contact".