ITMidt would like to procure a 24-hour (24/7/365) service for security monitoring and support with dealing with security incidents in the Contracting Authority's IT environment.

This involves entering into a collaboration with a Tenderer that provides a MDR service that sees to security monitoring, vulnerability control, follow-up and incident management, where the tenderer will also give the Contracting Authority quick access to expertise for assistance in the event of larger security incidents.

Proactive monitoring and dealing with vulnerabilities is expected, not only reactive dealing with larger unwanted incidents.

The procurement is subject to finances being in place.

The Contracting Authority may, if necessary, open negotiations among the two best tenderers, as evaluated based on the award criteria. 

See the annex for further information.