Countess of Chester Hospital Commercial Procurement Services operates a successful national framework fora healthcare output and content management system that is due to expire on 29.2.2020. This notice concerns the invitation to tender for a new framework, commencing 1.3.2020.

The new framework will provide a healthcare output content management system that will enable participating organisations who call off contracts to access silos of information that typically sit across multiple best of breed clinical systems and various storage media. The system provide a single access point for information and enable migration to an entire digital information platform.

A healthcare output and content management system concerns the provision of hardware and software solutions and services that enable an NHS organisation to manage its output and data silos typically present within its best of breed clinical systems and other support systems. The system can be composed of several modular components which all work together to create a coherent platform for managing output and healthcare content to enrich hospitals’ existing investments in systems, such as, electronic patient record (EPR) systems and Patient administration systems (PAS).

At a high-level, the solution must provide:

— user friendly, simple and clean single source access portal which presents data (stored and managed content) from all hospital clinical systems,

—— ability to store electronically-generated healthcare content;

—— ability to manage healthcare content throughout its lifecycle, providing auditable information and appropriate security;

—— ability to capture and route new information from analogue and digital sources, including the provision of e-forms;

—— enterprise based software licences to view, access, capture and route information;

—— ability to integrate with scanning and archiving solutions;

—— ability to integrate hardware (output device/MFD) with clinical systems;

—— training and professional services for implementation and maintenance;

—— software and hardware maintenance;

—— appropriate hardware to facilitate transition to digital patient records and a digital enterprise.

Total solution

Bidders must offer a solution that encompasses all of the modular elements described in the ITT documents. These elements may be called-off and established individually to enable NHS organisations to adopt this technology with minimal impact to its patient services and available funding. Call-off contracts will include a roadmap of total or partial adoption. There is no obligation under this agreement for NHS organisations to commit to purchase all available modules. However, for the avoidance of doubt, this framework cannot be utilised to award a managed print/hardware service with no intention to ever adopt other modules provisioned in this framework. The purpose of this is to not distort the already well-established hardware market, which many other framework agreements already service.

This will be a framework agreement with no commitment or guaranteed level of business.