NEPO seeks to establish a framework contract for the provision of a travel management service for the purpose of booking all rail and air travel tickets, all hotel accommodation and any other ancillary requirements related to business travel, as provided by Travel Management Companies (TMC). The future framework contract will replace the existing NEPO507 travel management services framework contract which expires on 31.7.2020.

NEPO are using an open procedure for the procurement of this framework contract. The framework contract will be a sole supplier and single lot solution. Suppliers will be evaluated in accordance with the award criteria contained within the invitation to tender documents.

The most economically advantageous tenderer will be awarded the framework contract. NEPO does not give any guarantee and/or warrant the actual value of the services (if any) which will be placed with the successful supplier by any contracting authority using the framework contract pursuant to this process and accepts non liability thereof. In accordance with the framework contract, each contracting authority will enter into a call-off contract. The call-off contract is to be entered into by both the contracting authority and successful supplier and will be based on the terms and conditions of the framework contract. The opportunity can be accessed via the NEPO eTender system. Suppliers wishing to be considered for this framework contract must register their expression of interest and submit the tender response through the NEPO eTender System. If not already registered, suppliers should register on the NEPO eTender system at https://procontract.due-north.com/Register

Tender responses must be submitted using the link above. Tender responses submitted via postal or email methods will not be accepted. If you require time-critical assistance on submitting your selection questionnaire and/or tender response please contact the system support team on 0330 0050352. For not time-critical issues, such as passwords, general account queries and location of information, etc., please contact Proactics Supplier Support Helpdesk Ticketing System (http://proactis.kayako.com/) and select ProContract V3 support. You will then need to login or submit a ticket to register your issue. Alternatively, you can email ProContractSuppliers@proactics.com

This will automatically log a support ticket on the Proactics Supplier Support Helpdesk.