IT services: consulting, software development, Internet and support | Tenderlake

IT services: consulting, software development, Internet and support

Contract Value:
GBP 308M - 308M
Notice Type:
Contract Notice
Published Date:
20 March 2018
Closing Date:
23 April 2018
Location(s):
UK UNITED KINGDOM
Description:

The Home Office (Contracting Authority) provides the biometric capability to deliver enrolment, matching, storage and reporting of fingerprints and facial images through two legacy systems; IDENT1 for UK police forces and law enforcement and IABS for immigration, the border force and HMPO. Both contracts expire in 2019.

The Authority is procuring an IT Services contract for significant subsystems within the IDENT1 and IABS systems. These subsystems already exist and have been operational for over 10 years. The IT Services include:

— application support & maintenance of existing ‘as-is’ systems,

— infrastructure support services, including working with the existing datacentre provisioning and network supply,

— security services,

— ITIL Service Management as part of the wider ecosystem,

— development, testing and deployment of continuous improvement and enhancements. To be commissioned in support of the known pipeline of work.

Bidders should review the SCBP Scoping document for a full scope description.



The Home Office (Contracting Authority) is the UK’s lead Government Department for immigration and borders, passports, drugs policy, crime, fire, counter-terrorism and the Police. The Home Office Biometrics Programme (HOB) provides the biometric capability to support UK law enforcement, immigration, border security and UK passport (HMPO) business users. The capability covers the 3 primary biometric modalities of fingerprint, DNA and facial image associated with searches, verification checks and profile storage for our business user.

The enrolment, matching, storage and reporting of fingerprints and facial images is provided for the Authority through two legacy systems. The IDENT1 system provides the finger and face capability for UK police forces and law enforcement, with the IABS system delivering the same biometric capability for immigration, the border force and HMPO. The support contracts for both the IDENT1 and IABS expire in 2019.

The Authority is procuring a support contract for significant subsystems within the IDENT1 and IABS systems. These subsystems already exist and have been operational for over 10 years.

The existing and implemented subsystems within scope for SCBP shall include but not be limited to:

— front end equipment providing users with the ability to capture finger print biometrics, search them against, and add them to the existing data sets for a number of business purposes,

— bureaux providing the capabilities for finger print experts to manage the biometric workflows, and intervene when errors need to be corrected,

— the Central IDENT1 and IABS subsystems housing the statically defined national collections; and the flexibly defined ‘special collections’. These provide the ability for appropriate users to manage records, search collections and be notified of changes,

— existing Matchers IDENT1 and IABS Matchers execute biometric searches over the finger and face data sets held for law enforcement, immigration and HMPO purposes. They will be replaced by the Strategic Matcher.

For these already built and running subsystems the SCBP Supplier shall provide IT services that include, but not be limited to:

— application support and maintenance,

— infrastructure support services, including working with the existing data centre provisioning and network supply,

— security support services,

— ITIL Service Management as part of the wider ecosystem,

— development, testing and deployment of continuous improvement and enhancements. This will be commissioned in support of the known pipeline of work.

There are also Transformation requirements which may be taken up during the term of the contract:

— data centre consolidation. Relocation away from the existing four IDENT1 and IABS Production Data Centres into two Crown Hosting data centres and / or migration of both IDENT1 and IABS applications into the public Cloud,

— transformation of the highly distributed physical deployment architecture for Bureaux to a centralised and virtualised solution,

— alignment and integration of the Service and Security Management Tooling in line with established strategies.

Bidders are encouraged to review the accompanying SCBP Scoping document for a fuller description of background and scope to support all stages of the procurement.

Download full details as .pdf
The Buyer:
The Secretary of State for the Home Department
CPV Code(s):
22458000 - Bespoke printed matter
30000000 - Office and computing machinery, equipment and supplies except furniture and software packages
30120000 - Photocopying and offset printing equipment
30121100 - Photocopiers
30121200 - Photocopying equipment
30200000 - Computer equipment and supplies
30210000 - Data-processing machines (hardware)
30211500 - Central processing unit (CPU) or processors
30230000 - Computer-related equipment
30231300 - Display screens
30233000 - Media storage and reader devices
30233100 - Computer storage units
30233310 - Fingerprint readers
30233320 - Combined smart card and fingerprint readers
30236000 - Miscellaneous computer equipment
30236200 - Data-processing equipment
30237110 - Network interfaces
30237400 - Data entry accessories
31644000 - Miscellaneous data recorders
32260000 - Data-transmission equipment
32400000 - Networks
32413000 - Integrated network
32500000 - Telecommunications equipment and supplies
32581000 - Data-communications equipment
32581200 - Fax equipment
35120000 - Surveillance and security systems and devices
35125110 - Biometric sensors
42960000 - Command and control system, printing, graphics, office automation and information-processing equipment
42962500 - Engraving machines
48000000 - Software package and information systems
48311100 - Document management system
48329000 - Imaging and archiving system
48463000 - Statistical software package
48610000 - Database systems
48611000 - Database software package
48612000 - Database-management system
48730000 - Security software package
48900000 - Miscellaneous software package and computer systems
50312610 - Maintenance of information technology equipment
50324100 - System maintenance services
64216110 - Electronic data exchange services
64221000 - Interconnection services
71300000 - Engineering services
72000000 - IT services: consulting, software development, Internet and support
72212517 - IT software development services
72222200 - Information systems or technology planning services
72222300 - Information technology services
72224100 - System implementation planning services
72227000 - Software integration consultancy services
72228000 - Hardware integration consultancy services
72230000 - Custom software development services
72232000 - Development of transaction processing and custom software
72250000 - System and support services
72252000 - Computer archiving services
72260000 - Software-related services
72261000 - Software support services
72262000 - Software development services
72267100 - Maintenance of information technology software
72268000 - Software supply services
72300000 - Data services
72310000 - Data-processing services
72313000 - Data capture services
72314000 - Data collection and collation services
72315000 - Data network management and support services
72315100 - Data network support services
72315200 - Data network management services
72317000 - Data storage services
72318000 - Data transmission services
72319000 - Data supply services
72320000 - Database services
72321000 - Added-value database services
72322000 - Data management services
72500000 - Computer-related services
72512000 - Document management services
75100000 - Administration services
75130000 - Supporting services for the government
75242000 - Public law and order services
79131000 - Documentation services
79342000 - Marketing services
79512000 - Call centre
79823000 - Printing and delivery services
79824000 - Printing and distribution services