The contracting authority would like to enter into a contract with an operational services provider who can take responsibility for the operation, support and user support of the entire IT infrastructure in the company. The aim of the procurement is to enter into a contract with one turnkey provider that can ensure effective and user-friendly and secure IT operations in order to contribute to the Contracting Authority being best equipped to achieve their needs and key ambitions. The tenderer must be a full-service provider of IT operations and shall carry out complete delivery, including start-up, seamless transition from the existing systems and solutions, services, response times and preparedness.

The contracting authority would like to enter into a contract with an operational services provider who can take responsibility for the operation, support and user support of the entire IT infrastructure in the company. The aim of the procurement is to enter into a contract with one turnkey provider that can ensure effective and user-friendly and secure IT operations in order to contribute to the Contracting Authority being best equipped to achieve their needs and key ambitions. The tenderer must be a full-service provider of IT operations and shall carry out complete delivery, including start-up, seamless transition from the existing systems and solutions, services, response times and preparedness.