computer-related services | Tenderlake

computer-related services

Contract Value:
-
Notice Type:
Contract Notice
Published Date:
05 May 2012
Closing Date:
31 May 2012
Location(s):
UK UNITED KINGDOM
Description:

The Board of the PPF has issued this Notice for the future provision of a pension administration and payroll IT system that has been developed for commercial sale. The system is expected to complete User Acceptance Testing late 2013 with transition of members from late 2013 to Summer 2014 to ensure continuity and accuracy of PPF member payments and records.

It is expected that the scope of this project will include, but is not limited to, the following:

A commercially- developed IT system that will support a contact centre approach for member access by phone, web, e-mail and letter. The system will be initially configured by the vendor to deliver PPF processes and calculations, but in future will be able to be easily configured by PPF users for any additional pension schemes with no incremental charges. The system will be used to administer all members' supporting processes from scanning and barcoding, change of member details, retirement, payroll processing and bereavement. Other processes must also be supported as further detailed in the Pre-Qualification Questionnaire.

The system must be capable of administering in excess of 500 000 members, used by over 80 PPF operators, and will be available over a variety of channels, including post, phone, e-mail and web.

The system will reside on the PPF infrastructure and will be initially configured by the vendor to deliver PPF processes and calculations. From a security perspective, the system will have to comply with the UK Government's Baseline Control Set implementation of the ISO27001 Information Security standard.

Candidates are required to register their interest and complete a Pre-Qualification Questionnaire via the Mytenders website at http:/www.mytenders.org.

NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at http://www.myTenders.org/Search/Search_Switch.aspx?ID=87498.

Download full details as .pdf
The Buyer:
Pension Protection Fund (PPF)
CPV Code(s):
66141000 - Pension fund management services
72500000 - Computer-related services