See II.2.4).

Object of these supplies: framework agreement for (non) food supplies 2021-2024 for communities.

Explanation: framework agreement for food and non-food supplies 2021-2024 for individual communities that place orders independently.

The contract is awarded by ten facilities for the reception and guidance of people with disabilities (VAPH sector) in the East Flemish Brabant region.

These facilities are part of VZW tRede, a partnership between twelve small / medium and large facilities in the same region (https://www.trede.be/).

Deliveries are made to various locations that fall under these ten provisions. Several communities of a facility can be located at a location or delivery address. A limited clustering of deliveries is therefore possible. An overview of the delivery addresses of the participating facilities and an indicative number of order points (customer numbers) per delivery address can be found further in the specifications in Chapter 3: Technical provisions.

In view of the specific situation, it is necessary to be able to choose from a (very) wide range and the packaging must be dimensioned according to consumption for a normal to large 'household'. Since it is not evident in this situation to establish a fixed basic basket of products, the offer will have to be made for the fully available range, deemed relevant for this contract, with the provider, including the fully price-sensitive range. A web shop should make this reality transparent for the orderers in a pragmatic manner.

Delivery location: various locations.

The framework agreement has a term of four years (2021-2024).

Service level agreement (SLA): see II.14).

A clear SLA is imposed, which must be reported periodically and discussed structurally on an annual basis. The SLA should be followed at all times. The product specifications are described in more detail in chapter 3: Technical provisions.