The new infrastructure is intended to replace the existing components with functions for

Print, scan, copy and fax of the entire organization can be exchanged. Data Protection Regulations

former, printing, scanning workflows and IT security must be implemented according to the requirements.

put. The network infrastructure of the organization consists of a common network.

The scope of the service includes:

a) Provision and configuration of workstation printers and multifunction devices for

the printing, copying and scanning requirements as monochrome and color devices according to the requested

Minimum requirements, options and specifications of the client.

b) Provision, installation, configuration of the software specified in the tender

Commodity components. For the devices, the contractor has the necessary for operation in the network.

Software including any licenses required for the contractual use of the devices.

are to be provided.

c) The functions of authentication, pull printing, scanning and workflows are carried out by the Contractor.

according to the requirements of the client.

a) Test phase: Installation as a productive system, testing of the devices and software in the network

of the client, preparation of the operating status with written acceptance by the client.

The client provides the necessary servers.

b) Instruction of the IT administration in the configuration and function of the delivered devices

tools and software.

c) Creation of user-oriented short instructions for the use of the devices.

(d) Implementation of an operating model in accordance with the requirements of the sites of the

AG.

e) Installation and configuration of new equipment in accordance with the acceptance protocol.

f) Automated ordering and delivery of consumables to the customers specified by the Customer.

addresses. Repair, maintenance and support services as required.

g) Cost transparency through a simple and clearly structured billing model.

h) Provision of a customer portal to view current costs and processes.

i) Dismantling, unloading and collection of the equipment after the end of the contract.

All requested services are included in the offer price. Optional services can be ordered if required.