The aim of this procurement procedure is to conclude an operating contract with the first-ranked bidder for the procurement of comprehensive technical and organizational services for the provision of a nationwide telemedicine medical offering in Austria. The provider of the telemedicine offering shall be a joint operating company of ÖGK (“AG”) and the contractor identified in this procurement procedure (“AN”), which will operate as an independent outpatient clinic jointly run by AG and AN and managed economically within the framework of a public-private partnership model. The telemedicine services shall be provided in the field of human medicine. The first stage of development is an offering in the field of general medicine. In a further phase of development, dermatology, internal medicine, and pediatric and adolescent medicine are currently planned as additional medical fields for telemedicine treatment. Furthermore, it is not ruled out to include non-medical health and social professions in the provision of non-medical services in the future. The outpatient clinic's offering shall be made available in the future to all entitled beneficiaries of health insurance carriers in Austria. For further details see the procedural documents.

LOT-5655
ÖGK - Telemedicine.
The aim of this procurement procedure is to conclude an operating contract with the first-ranked bidder for the procurement of comprehensive technical and organizational services for the provision of a nationwide telemedicine medical offering in Austria. The provider of the telemedicine offering shall be a joint operating company of ÖGK (“AG”) and the contractor identified in this procurement procedure (“AN”), which will operate as an independent outpatient clinic jointly run by AG and AN and managed economically within the framework of a public-private partnership model. The telemedicine services shall be provided in the field of human medicine. The first stage of development is an offering in the field of general medicine. ÖGK plans to establish an operating company in the legal form of a GmbH. The company is not profit-oriented (non-profit). AG holds the majority share, while AN takes on a minority stake. This operating company shall subsequently operate the independent outpatient clinic for telemedicine and act as the contracting entity for the telemedicine offering to patients and physicians. For this purpose, it will apply for a hospital law approval. The contractor selected in this procurement procedure will take on a central role in the establishment and operation of the outpatient clinic as well as in the setup and operation/provision (and possibly further development) of the telemedicine platform/the telemedicine offering. This includes in particular the following tasks: (1) Operation management and management of the outpatient clinic: The contractor will take over the (economic and technical) operational management and organization (management) for the provision of the nationwide telemedicine offering through the outpatient clinic. This includes, among other things, the following important tasks: organization and management of the outpatient clinic; personnel management and planning; and further tasks (e.g., organization of quality management, organization of appointment scheduling, contract management, billing, etc.). The strategic management of the joint operating company will be shared with AG. (2) Provision and operation of the telemedicine platform: This includes, among other things, the following important tasks: setup of the telemedicine platform (especially regarding general requirements; appointment management; IT functionality for telemedicine treatment; IT functionality to fulfill medical documentation obligations; administration; connection of other systems); ongoing maintenance of the telemedicine platform; ongoing operation of the telemedicine platform; user support; further development / IT change management. The cooperation between AG (or operating company) on the one hand and AN on the other is fundamentally based on a contractual relationship. It is planned that ÖGK and AN will conclude a service contract (“operating contract”). The operating contract regulates the cooperation between AG and AN, in particular the performance obligations of AN and the remuneration for these services by the operating company. For further details see the procedural documents.