Application of new technologies in the investigation of Economic Crimes and Procurement of smart Complaint Management software | Tenderlake

Application of new technologies in the investigation of Economic Crimes and Procurement of smart Complaint Management software

Contract Value:
EUR 6M - 6M
Notice Type:
Contract Notice
Published Date:
18 June 2025
Closing Date:
30 June 2025
Location(s):
EL303 Κεντρικός Τομέας Αθηνών (EL ΕΛΛΑΔΑ (ELLADA))
Description:
The project aims to develop a unified Case Management System, enhance ICT infrastructure, integrate Northern Greece Subdivision, install data analysis software, and provide training for Greek Police staff.

The object of the Project is the development of a unified Case Management System (ΣΥΔΥΠ), with the expansion of the existing infrastructure of the Contracting Authority, the functional integration of the Northern Greece Subdivision, and the installation of specialized software for the analysis of large volumes of data. The procurement of a software package, the upgrade of the Central and Regional Data Centers of the Contracting Authority, and the enhancement of its ICT infrastructure are included. The object of the contract is described in detail in ANNEX I hereof and in the technical specifications document of Annex I of the Announcement. The Contractor shall, before the completion of the Project, have conducted training seminars for staff of the Greek Police, as described in the relevant chapter on Trainings of the Technical Specifications in Annex I. The detailed training program will comply with the annex 'Training Plan' which will be submitted with the Implementation Study of the Project. A warranty period and a maintenance period as an option are also provided.


LOT-0001
Application of new technologies in the investigation of Economic Crimes and Procurement of smart Complaint Management software
Application of new technologies in the investigation of Economic Crimes and Procurement of smart Complaint Management software.
The object of the Project is the development of a unified Case Management System (ΣΥΔΥΠ), with the expansion of the existing infrastructure of the Contracting Authority, the functional integration of the Northern Greece Subdivision, and the installation of specialized software for the analysis of large volumes of data. The procurement of a software package, the upgrade of the Central and Regional Data Centers of the Contracting Authority, and the enhancement of its ICT infrastructure are included. The object of the contract is described in detail in ANNEX I hereof and in the technical specifications document of Annex I of the Announcement. The Contractor shall, before the completion of the Project, have conducted training seminars for staff of the Greek Police, as described in the relevant chapter on Trainings of the Technical Specifications in Annex I. The detailed training program will comply with the annex 'Training Plan' which will be submitted with the Implementation Study of the Project. A warranty period and a maintenance period as an option are also provided.

The Buyer:
ΥΠΟΥΡΓΕΙΟ ΠΡΟΣΤΑΣΙΑΣ ΤΟΥ ΠΟΛΙΤΗ
Additional information:
Link:
View Full Notice
Link:
Download Full Notice as PDF
Link:
Additional document: Εφαρμογή νέων τεχνολογιών στη διερεύνηση Υποθέσεων Οικονομικών Εγκλημάτων και Προμήθεια έξυπνων λογισμικών Διαχείρισης Καταγγελιών
CPV Code(s):
30200000 - Computer equipment and supplies
72000000 - IT services: consulting, software development, Internet and support
80533100 - Computer training services