Lot 01: Consultancy software development, automation and data The lot concerns the supply of various profiles that can help with the development of software applications, automation processes or the modification of existing applications. In addition to providing the standard developer/programmer profiles, we also expect an approach from project managers, functional and technical analysts, BI and data warehouse specialists, software architect, usability expert, integration, AI, automation, web and share point development as well as CRM platform consultancy. It is possible to purchase first-line support, whether temporary or not. This also includes a piece of Microsoft/Cloud integration insofar as it is not included in the system administration part. Lot 02: System Management Consultancy The lot concerns the provision of services in the field of system management, focused on back-end system infrastructure. The use of external consultants can be on the basis of short separate technical assignments, ad hoc interventions in case of emergencies (on demand) but can also be done on a project basis. In most cases, these are assignments that can be scheduled in advance in advance. The provider must be able to provide support in setting up new environments, upgrades to existing installations, and provide technical support for problems or conceptual questions. By product support for system administration we mean the engagement of experts for products that are used on backend systems that are deployed for the organization. These are experts in the field of infrastructure, architecture, cloud integration, virtualization, Microsoft platforms/components and backup. Lot 03: Consultancy security The lot concerns the provision of services related to security and cybersecurity. The consultants can be called in to provide support in the field of security architecture, cyber security, risk assessment, support in case of emergencies, ethical hacking and pen-testing, offering security operations center services and support of EDR/XDR tools. Specific hardware-related security devices and (virtual) appliances and associated support are not included. For a further explanation of the assignment, see section 8 technical requirements in the selection guidelines

LOT-0001
Lot 1
Consultancy software development, automation and data

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The lot concerns the supply of various profiles that can help with the development of software applications, automation processes or the modification of existing applications. In addition to making the standard developer/programmer profiles available, we also expect an approach from project managers, functional and technical analysts, BI and data warehouse specialists, software architect, usability expert, integration, AI, automation, web and SharePoint development as well as CRM platform consultancy. The purchase of first-line support, temporary or otherwise, is one of the possibilities, but is rather limited. The lot also includes a bit of Microsoft/Cloud integration insofar as it is not included in the infrastructure lot.  

For the following themes, the offer, profiles and know-how are explained in the quality criterion:
• Web application development in HTML and/or CSS Javascript and derived frame works such as Angular and React, recent and current web and app technologies
• Backend development in .net
• Business Intelligence and Data Warehouse
• Usability and UX (User eXperience) design
•Innovation; Artificial Intelligence and Automation
• Development and configuration within the Office 365 environment
• (Mobile) App development
• (cloud) integration and interfacing
• Consultancy for CRM platforms

LOT-0002
Lot 2
Consultancy system management.
The lot concerns the provision of services in the field of system management, focused on backend system infrastructure. The use of external consultants can be on the basis of short separate technical assignments, ad hoc interventions in case of emergencies (on demand) but can also be done on a project basis. In most cases, these are assignments that can be scheduled in advance in advance.  

The provider must be able to provide support in setting up new environments, upgrades to existing installations, and provide technical support for problems or conceptual questions (e.g. architecture). 

By product support for system administration we mean the engagement of experts for products that are used on backend systems that are deployed for the organization. These are experts in the field of infrastructure, architecture, cloud, virtualization, Microsoft platforms/components and backup.  
 
For the following areas of expertise, the offer, profiles and know-how are explained:
• Microsoft infrastructure consultancy (on-prem + cloud):
• Infrastructure architects and product specialists with knowledge of server, storage, backup, security and network components and deployment solutions
• Cloud integration regarding infrastructure
• Virtualization (e.g. VmWare)

LOT-0003
Lot 3
Consultancy security.
The plot concerns the provision of security and cybersecurity services. The consultants can be called in to provide support in the field of security architecture, cyber security, risk assessment, support in case of emergencies, ethical hacking and pen-testing, offering security operations center services and support (as well as delivery) of EDR/XDR tools. Specific hardware-related security devices and (virtual) appliances and associated support are not included. 

For the following areas of expertise, the offer, profiles and know-how are explained:

• Security architect and consultancy
• Ethical hacking and pen-testing
• Chief information security officer (CISO)
• Data Protection Office (DPO)
• Detection & Response services
• Raising awareness about cybersecurity
• NIS2 support