The aim of the present procurement procedure is to conclude an operating contract with the top-ranked bidder for the procurement of comprehensive technical and organizational services for the provision of a nationwide telemedicine medical offering in Austria. The provider of the telemedicine offering is to be a joint operating company of ÖGK ("AG") and the contractor identified within the framework of this procurement procedure ("AN"), which will operate in the form of an independently run outpatient clinic jointly operated by AG and AN and will be economically managed under a Public-Private Partnership model. The telemedicine services are to be provided in the field of human medicine. As the first stage of development, an offering in the field of general medicine is planned. In a further expansion step, dermatology, internal medicine, and pediatrics are currently planned as additional medical specialties for telemedicine treatment. It is also not excluded that in the future, non-medical health and social professions may be involved in the provision of non-medical services. The outpatient clinic's offering is to be made available to all eligible beneficiaries of health insurance providers in Austria in the future. For more details, see the procedural documents.

LOT-5655
ÖGK - Telemedicine.
The aim of the present procurement procedure is to conclude an operating contract with the top-ranked bidder for the procurement of comprehensive technical and organizational services for the provision of a nationwide telemedicine medical offering in Austria. The provider of the telemedicine offering is to be a joint operating company of ÖGK ("AG") and the contractor identified within the framework of this procurement procedure ("AN"), which will operate in the form of an independently run outpatient clinic jointly operated by AG and AN and will be economically managed under a Public-Private Partnership model. The telemedicine services are to be provided in the field of human medicine. As the first stage of development, an offering in the field of general medicine is planned. The ÖGK plans to establish an operating company in the legal form of a GmbH. The company is not profit-oriented (non-profit). The AG holds the majority stake, while the AN takes a minority share. This operating company is consequently intended to operate the independent outpatient clinic for telemedicine and to be the contracting party of the patients and the doctors for the telemedicine offering. For this purpose, it applies for a hospital law approval. The contractor selected in the framework of the present procurement procedure will play a central role in the establishment and operation of the outpatient clinic as well as in the establishment and operation/provision (and possibly further development) of the telemedicine platform/the telemedicine offering. This includes, in particular, the following tasks: (1) Management and operation of the outpatient clinic: The contractor assumes the (economic and technical) management and organization (management) for the provision of the nationwide telemedicine offering through the outpatient clinic. This includes important tasks such as organization and management of the outpatient clinic; personnel management and planning; and other tasks (e.g., organization of quality management, scheduling, contract management, billing, etc.). The strategic management of the joint operating company will be jointly conducted with the AG. (2) Provision and operation of the telemedicine platform: This includes important tasks such as building the telemedicine platform (especially regarding general requirements; appointment management; IT functionality for telemedicine treatment; IT functionality for fulfilling medical documentation obligations; administration; connecting other systems); ongoing maintenance of the telemedicine platform; ongoing operation of the telemedicine platform; user support; further development/IT change management. The cooperation between AG (or the operating company) on one hand and AN on the other is fundamentally based on a contractual relationship. It is intended that the ÖGK and the AN conclude a service contract ("operating contract"). The operating contract regulates the cooperation between the AG side and the AN, especially the obligations of the AN and the remuneration of these services by the operating company. For more details, see the procedural documents.