Empirical survey on the experiences of commercial users with online platforms in Germany

LOT-0000
Study Digitization - Lot 5: Empirical survey on the experiences of commercial users with online platforms in Germany.
A total of five studies in the field of digitization are being announced:

Lot 1 (Z25-3-2024-0017): Study "Crowdsourcing data: validation and further uses"
Lot 2 (Z25-3-2024-0018): Study "AI classification of complaints"
Lot 3 (Z25-3-2024-0019): Study on the implementation of the Artificial Intelligence Act in Germany - Inventory of the relevant actors
Lot 4 (Z25-3-2024-0020): Study on the implementation of the Data Act in Germany - New rules for access, sharing and use of data
Lot 5 (Z25-3-2024-0027): Empirical survey on the experiences of business users with online platforms in Germany

For system engineering reasons, the five lots will be tendered in five award procedures.

Lot 5: Empirical survey on the experiences of commercial users with online platforms in Germany

The aim of the survey is to obtain a representative overview of the existing knowledge of the P2B Regulation of commercial users based in Germany on the one hand and to gain a better understanding of existing or possible problems between commercial users based in Germany and online intermediation services on the other.
The survey is intended to map the spectrum of online intermediation services used by representative commercial users based in Germany in a compact form and to generate insights into existing challenges of these commercial users in enforcing their rights vis-à-vis online intermediation services.