The subject of the procurement is a comprehensive, modern and user-friendly speech recognition solution as a SaaS service. The aim of the solution is to enhance customer service, improve internal processes, increase efficiency, and support work endurance.

The solution must be deliverable for the use of the welfare areas of Kanta-Häme, Satakunta, Varsinais-Suomi, South Karelia, and Kymenlaakso, as well as for Kaiku24 Oy, and the solution also includes maintenance and support services.

More detailed requirements regarding the subject of the procurement are presented in Appendix 3 Requirement Specification of the Request for Proposals. The key terms of the procurement are listed in Appendix 0 Definitions of the Request for Proposals. A more detailed description of the subject of the procurement is in Appendix 1 Description of the Subject of Procurement.

LOT-0000
HVA/4126/02.06.03.04/2024
Acquisition of Speech Recognition Solution.
The subject of the procurement is a comprehensive, modern and user-friendly speech recognition solution as a SaaS service. The aim of the solution is to enhance customer service, improve internal processes, increase efficiency, and support work endurance.

The solution must be deliverable for the use of the welfare areas of Kanta-Häme, Satakunta, Varsinais-Suomi, South Karelia, and Kymenlaakso, as well as for Kaiku24 Oy, and the solution also includes maintenance and support services.

More detailed requirements regarding the subject of the procurement are presented in Appendix 3 Requirement Specification of the Request for Proposals. The key terms of the procurement are listed in Appendix 0 Definitions of the Request for Proposals. A more detailed description of the subject of the procurement is in Appendix 1 Description of the Subject of Procurement.