A new procurement will design a virtual coordination system for AI agents to strengthen intergenerational assistance and data-driven public management.
Follow Tenderlake on LinkedIn for concise insights on public-sector tenders and emerging procurement signals.
Asturias’s regional administration is preparing to commission a virtual coordination system for artificial intelligence agents to strengthen intergenerational assistance and data-driven public management. The planned contract points to a next phase in how public bodies use AI, moving from isolated pilots to more integrated capabilities at the heart of government.
On 13th November 2025, the Consejería de Presidencia, Reto Demográfico, Igualdad y Turismo published a prior information notice for the AI Coordination System for Assistance. The contract covers the analysis, design, development and implementation of a virtual coordination system for artificial intelligence agents for the Administration of the Principality of Asturias.
According to the notice, the system is aimed at enhancing “intergenerational assistance” for the administration and is explicitly linked to “innovative public management and data utilization”. That places the project firmly within the agenda of modernising how services are organised and how information is used across government, rather than focusing on a single front-end tool.
The scope is notably broad. By bundling analysis, design, development and implementation into one procurement, the buyer is signalling a desire for an end-to-end partner that can take the concept from initial study to operational deployment. Many current AI-related tenders focus either on acquiring a specific product or on a narrow development task; here, the emphasis is on shaping and delivering a whole coordination system.
The move also builds on wider digital activity in the region. In June 2025, the Sociedad Pública de Gestión y Promoción Turística y Cultural del Principado de Asturias S.A.U. launched the Digitalization of Tourist Resources project, seeking 360º visits, virtual and augmented reality, and a WebXR platform to promote local attractions. Taken together, these notices suggest Asturias is extending its digital ambitions from tourism promotion into core administrative and social support functions.
The description of a “virtual coordination system for artificial intelligence agents” stands out. Rather than pointing to a single chatbot or assistant, it implies an architecture in which multiple AI agents can be managed and orchestrated. In administrative settings, such coordination layers can allow different AI components to focus on specialised tasks while sharing data and context through a common framework.
The focus on intergenerational assistance gives this technical ambition a clear policy frame. While the notice does not spell out individual use cases, the language suggests a system designed to support services that cut across age groups and administrative silos, and to bring those services closer to the region’s data resources and decision-making processes.
Elsewhere in Spain, several contracts concentrate on single, citizen-facing assistants. In May 2025, the Consejería de Digitalización tendered the AI Virtual Assistant for Municipalities, a project to create an AI-powered assistant delivering information to citizens and visitors of 33 municipalities through a tablet interface. That initiative, with tailored documentation, images and videos, is squarely focused on a single digital touchpoint with the public.
In October 2025, Tracasa Instrumental, S.L. announced a prior information notice for Virtual Tourist Assistant Development in Navarra, again centred on a single AI-based tourist assistant to support the regional tourism sector. These projects highlight how many administrations are starting with well-defined assistants for specific domains.
In June 2025, Kanta-Hämeen hyvinvointialue in Finland went further, launching a procurement for AI Assistants for Health Services. That contract aims to acquire AI assistants as a software service for social and health services, including delivery, customisation, support and further development. It illustrates how AI assistants are starting to be embedded into everyday welfare services.
Asturias’s planned system sits within this broader movement towards AI in service delivery, but the stress on coordinating multiple agents and on intergenerational assistance gives it a distinctive shape. Rather than treating AI assistants as standalone products, the region is looking at how they might work together within the administration’s own structures and data.
“Data utilization” is a central phrase in the Asturias notice and echoes a wider trend in recent European procurements. AI is increasingly being procured alongside, or as part of, data platforms and data management services, reflecting the reality that AI systems depend on how information is collected, governed and shared.
In October 2025, Finnish public IT provider 2M-IT Oy established a Dynamic Procurement System for Data Management and AI Services. The system enables social and healthcare organisations to procure platforms, solutions, licences and expert consulting for data-driven management and artificial intelligence. The choice of a dynamic procurement structure acknowledges that both data needs and AI tools are likely to evolve over time.
In August 2025, Staatsbetrieb Sächsische Informatik Dienste in Germany went to market with a framework for Consulting and Development Services for AI Systems. The framework covers consulting, project management, operational support and training related to AI-supported systems in the state administration, with up to three service providers engaged across several lots. Here, AI is framed as a cross-cutting capability that needs long-term support and skills, not just software licences.
Similar thinking is visible in Spain and Portugal. In August 2025, the Diputación de Barcelona issued a notice for Digital Transformation Services for Local Entities, seeking services for digital deployment and AI as well as support for transparency and institutional integrity in municipalities across the province. In October 2025, the Secretaria-Geral do Ministério do Trabalho, Solidariedade e Segurança Social in Portugal launched AI Systems Development Services to develop and implement AI-based systems under the PESSOAS 2030 initiative.
Tourism data is also being drawn into this transformation. In July 2025, the Presidencia de la Diputación Provincial de Jaén published a prior information notice for Digital Transformation for Tourism, aiming to deploy an integrated intelligent data platform and sensor-based solutions to better understand and manage tourist needs.
When seen alongside these projects, Asturias’s planned coordination system looks less like an isolated experiment and more like an attempt to embed AI and data more deeply into how the regional administration organises assistance across generations. The explicit pairing of “innovative public management” with “data utilization” suggests the system is expected to sit close to core administrative processes, not at the edge.
The Asturias notice is concise and does not yet describe how governance, monitoring or staff skills will be handled around the new system. Other current procurements, however, show that administrations are increasingly buying not just AI tools, but also the structures needed to oversee and sustain them.
In August 2025, the Instituto de Estadística y Cartografía de Andalucía issued a contract for Monitoring and Validation for Cartographic Intelligence. The brief calls for a Project Office function to coordinate and supervise the CARTOGRAPHIC INTELLIGENCE project, including consulting on data sources, continuous technological monitoring and quality control of tools and methods.
A month later, in September 2025, the Junta de Andalucía sought support for Monitoring Technological Development, including assistance with monitoring technological and innovative development and with executing the AIDEA innovative technology procurement project. And in November 2025, the National Police Board of Finland published a contract notice for AI Application Development Services, seeking IT expert services for AI-focused application development across the full lifecycle of police information systems, from definition through to maintenance.
Together, these notices point to a pattern: public bodies are commissioning project offices, monitoring services, training and long-term operational support alongside AI systems themselves. For a virtual coordination system that is intended to influence assistance services and data-driven management, questions of governance and skills will be central once detailed tender documents are published, even if they are not spelled out at this early stage.
The prior information notice from Asturias signals intent rather than setting out a final specification. The next stage will determine how ambitious the region chooses to be in defining the role of AI agents in its administration and in shaping the boundaries between automated support and human decision-making.
When the full tender appears, suppliers and observers are likely to focus on several points:
Across Europe, from tourism platforms in Jaén to data-driven management services in Finland, AI and advanced analytics are moving closer to the centre of public administration. The detailed design of Asturias’s AI coordination system will offer a clear indication of how one regional government sees AI fitting into the day-to-day work of supporting its population across generations.
Follow Tenderlake on LinkedIn for concise insights on public-sector tenders and emerging procurement signals.