The company is outsourcing its facilities management services for its estate sites which are located in the North West. The company is seeking to provide services including facilities management, planned and unplanned services, security services and cleaning and ancillary services to its estate sites, which will provide an effective service for its workforce and value for money for the company.

The services will comprise reactive maintenance (where the company has accepted a quotation from the contractor for a task) and planned preventative maintenance. Please see the full and detailed scope for this lot in the procurement documents freely available as detailed above.

The contractor shall be required to provide the following services, as part of the security services. For further detail and any additional services that are included in this lot, please see the full and detailed scope for this lot in the procurement documents freely available as detailed above:

— security guarding services,

— where provided; manage and maintain all necessary access and egress equipment, mechanical or otherwise required for the provision of the security service, such as, swipe card mechanisms,

— liaise on a regular basis with external agencies including, the police, fire and security services, as part of its response to any incident,

— ensure that security staff use their reasonable discretion to decide whether a particular security incident requires the intervention of the police fire or security services and to action immediately if such intervention is required,

— instigate and maintain systems and procedures to record, collate, analyse and report all security incidents fully and accurately and such reports shall be provided to the company on a regular basis.

Please see the full and detailed scope for this lot in the procurement documents freely available as detailed above.

The services shall be provided on the identified sites in accordance with the provisions of this scoping specification and the service standard, which shall include but not be limited to:

— help desk,

— waste removal,

— window cleaning,

— pest control,

— control of materials and equipment.

The detailed scope of services is available within the procurement documents freely available as detailed above.

Lot 4 is a full facilities management requirement, to include all of the requirements of Lots 1, 2 and 3. The scope document freely available as detailed above is divided into lots 1, 2 and 3, therefore the entire scope document represents Lot 4.